Resources

Help Center for gem dealers

In-depth articles covering every feature, module, and workflow in GemColony.

12

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Find exactly what you're looking for across every area of GemColony.

Dashboard & Analytics

8 articles
  • Understanding your dashboard overview
  • Using the period selector for reports
  • Reading the sales trend chart
  • Inventory value vs cost breakdown
  • +4 more articles

Inventory Management

12 articles
  • Adding a new gemstone to inventory
  • Understanding gemstone attributes & fields
  • Parcel management: splitting & merging
  • Bulk import from Excel template
  • +8 more articles

Sales & Invoicing

10 articles
  • Creating a new sale
  • Adding line items to a sale
  • Applying discounts and adjustments
  • Generating and sending invoices
  • +6 more articles

Customer CRM

7 articles
  • Adding and managing customers
  • Customer purchase history view
  • Setting customer credit limits
  • Outstanding balance tracking
  • +3 more articles

Suppliers & Purchasing

6 articles
  • Adding supplier records
  • Creating a purchase order
  • Receiving goods into inventory
  • Supplier payment tracking
  • +2 more articles

Memos & Consignments

5 articles
  • Creating a memo slip
  • Tracking items out on memo
  • Returning memo items
  • Converting memo to sale
  • +1 more articles

Quotations & Sharing

5 articles
  • Creating a quotation
  • Sharing a quotation with a client
  • Quotation expiry and follow-up
  • Converting a quotation to a sale
  • +1 more articles

Laboratory / Lapidary

9 articles
  • Overview of the laboratory module
  • Creating a lab job for a gemstone
  • Assigning stages and staff
  • Tracking weight loss during processing
  • +5 more articles

Certificates

6 articles
  • Generating provenance certificates
  • Customizing certificate templates
  • Attaching certificates to gemstones
  • Certificate verification portal
  • +2 more articles

Accounting & Finance

8 articles
  • Chart of accounts overview
  • Recording income and expenses
  • Profit & loss report
  • Balance sheet basics
  • +4 more articles

Team & Roles

5 articles
  • Inviting team members
  • Role permissions overview
  • Location-level access control
  • Activity logs and audit trails
  • +1 more articles

Notifications & Settings

4 articles
  • Configuring email notifications
  • Low stock alerts
  • Payment reminder settings
  • General workspace settings

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