Cookie Policy
This policy explains how GemColony uses cookies and similar tracking technologies on our platform.
Last updated: March 21, 2026
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for GemColony to function correctly. They enable core features such as user authentication, session management, security enforcement, and load balancing. Without these cookies, the Service cannot operate.
| Cookie Name | Purpose |
|---|---|
| session_id | Maintains your login session securely across page loads |
| csrf_token | Protects against cross-site request forgery attacks |
| tenant_id | Identifies your workspace for multi-tenant data isolation |
Functional Cookies
Functional cookies remember your preferences and settings to provide a personalized experience. They allow the platform to remember choices you make, such as your language preference, dashboard layout, table column configurations, and UI theme.
| Cookie Name | Purpose |
|---|---|
| ui_theme | Remembers your preferred dark/light mode setting |
| lang_pref | Stores your selected language preference |
| table_config | Saves your column layout preferences for inventory tables |
Analytics Cookies
Analytics cookies help us understand how users interact with GemColony. We use this information to identify popular features, diagnose performance issues, and improve the overall experience. Data collected is aggregated and anonymized.
| Cookie Name | Purpose |
|---|---|
| _ga, _gid | Google Analytics — tracks sessions, page views, and user flows (anonymized) |
| amplitude_id | Product analytics — tracks feature usage to guide development priorities |
| hotjar_session | Session recording for UX research (no sensitive data captured) |
Marketing Cookies
Marketing cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies may be set by our advertising partners to build a profile of your interests. We do not share this data with unaffiliated third parties.
| Cookie Name | Purpose |
|---|---|
| _fbp | Facebook Pixel — measures ad effectiveness on Facebook and Instagram |
| li_fat_id | LinkedIn Insight Tag — tracks conversions from LinkedIn campaigns |
| gcl_au | Google Ads conversion tracking |
What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining until they expire or you delete them).
How We Use Cookies
GemColony uses cookies to: authenticate your identity and keep you securely logged in; remember your preferences and settings; understand how you use our platform so we can improve it; measure the effectiveness of our marketing; and provide a personalized, consistent experience across sessions.
Third-Party Cookies
Some cookies on GemColony are set by third-party services we integrate with, such as Google Analytics, Intercom (live chat), Cal.com (scheduling), and payment processors. These third parties have their own cookie policies and privacy practices, which we encourage you to review.
Managing Your Cookie Preferences
You can manage cookies through our Cookie Preference Centre (accessible via the cookie banner on first visit), through your browser settings (most browsers allow you to refuse or delete cookies), or through opt-out tools provided by analytics services (e.g., Google Analytics Opt-out Browser Add-on). Note: disabling certain cookies may impact the functionality of GemColony.
Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically find these in the "Privacy" or "Security" settings of your browser. For mobile devices, refer to your device's help documentation. Commonly used browsers: Chrome (Settings → Privacy → Cookies), Firefox (Preferences → Privacy), Safari (Preferences → Privacy), Edge (Settings → Cookies and site permissions).
Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. GemColony currently does not respond to DNT signals, as there is no industry-wide standard for how they should be interpreted. We instead rely on our Cookie Preference Centre to honor your explicit choices.
Changes to This Policy
We may update this Cookie Policy as our practices or applicable laws change. When we make material changes, we will update the "Last updated" date and notify you through the platform or by email.
Contact Us
For questions about our use of cookies or to exercise your rights, contact us at [email protected] or write to: GemColony, Colombo, Sri Lanka.